Our commitment to quality
A quality management system built on our 30-year heritage
Learn how our systemic approach to quality enables us to deliver on the simple commitment of “right first time” in a complex environment.
Quality by design
Building on our 30-year heritage
Fortrea's quality management system is a living set of standards. Driven by our quality experts-40%+ of whom have 5+ years of Fortrea tenure-it helps us consistently provide products and services that meet customer and regulatory requirements.
Incorporating industry best practices
Quality management is designed and operated to meet global regulations, industry best practice and our customers' expectations. We integrate quality into all our business activities and through policies and procedures to help our employees support this responsibility.
Continuously improving our processes
Our facilities, equipment, systems and teams are designed and operated to ensure the ongoing quality, safety and efficacy of products and integrity of data. We have implemented performance indicators that measure our progress toward our quality objectives to continually improve our processes and services.
Seamlessly managing and tracking global quality
Fortrea implemented Veeva Quality Vault in 2019 for all audits, inspections, quality issue reporting and resolution followed by Veeva QualityDocs Vault in 2022 to maintain all controlled documents.
Quality by the numbers
Sandy Kennedy
首席质量、法规事务和可持续发展官
Cassandra Strickland Kennedy has served as Chief Quality, Regulatory Affairs, and Sustainability Officer since May 2023 with oversight of Global Regulatory Compliance, Quality Assurance and Environmental, Social and Governance at Fortrea.
Sandy拥有三十多年的生物制药行业经验，长期以来在制药和CRO环境中担任领导职务，成绩斐然。在Fortrea从徕博科拆分出来之前，她曾于2018至2023年间担任徕博科医药研发部全球法规合规与质量保证高级副总裁。在此之前，Sandy曾担任Quintiles公司全球合规与质量高级副总裁，该公司现隶属IQVIA旗下，她在该公司工作了20年。在此职位上，她是Quintiles公司企业合规办公室和合规管理委员会的成员。Sandy是Quintiles数据隐私委员会的创始成员，并担任道德委员会副主席。在1997年加入Quintiles之前，她曾任Parexel International的美国质量保证经理。1987年至1994年，Sandy在Solvay Pharmaceuticals的研发部开始了她的职业生涯。
Sandy拥有利普斯科姆大学临床心理学学士学位，并获得监管事务和医疗保健合规认证。她曾在多个行业协会任职，包括2022年和2023年担任合同研究组织协会（ACRO）秘书，并担任TransCelerate ACRO论坛的联合主席。除担任行业领导职务外，她还热衷于培养和提升女性地位。她是Quintiles Women Inspired Network的创始成员和董事会主席，也是徕博科女性领导人计划的顾问团队成员。Sandy是非营利组织Dress for Success的RTP董事会成员，该组织致力于帮助女性实现经济独立，在工作和生活中茁壮成长。
我们的品质管理系统立足于我们信奉品质是每一个人的责任。 Each one of us owns it, demonstrated as part of our Fortrea commitment to Uphold Integrity: I do the right things in the right way, with the safety of patients and research volunteers always coming first.
We never forget the importance of quality and the impact that our work has on our customers and, above all, on patients.
Recognition of our impact
